We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of the date your item was received.
Eligibility for Returns
To be eligible for a return:
- The return request must be made within 14 days of delivery.
- Items must be returned in their original condition and packaging.
- Proof of purchase may be required.
How to Request a Return
To initiate a return, please contact us at:
Please include your order number and the reason for your return request.
Return Shipping
Customers are responsible for the cost of return shipping/postage unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.
Refunds
Once your return is received and inspected, your refund will be issued to the original payment method used at checkout.
Refunds are processed within 3–5 business days after the returned item has been received.
Depending on your payment provider, it may take additional time for the refund to appear in your account.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Digital/downloadable products
- Gift cards
- Personalized or custom-made items
- Final sale items
If you have any questions regarding returns or refunds, please contact us at:
